Privacy Policy

Last updated: 22 April 2026

Ireland Customs Agent ("we", "us") respects your privacy. This policy explains what information we collect when you use irelandcustomsagent.co.uk and how we use it.

Information we collect

When you contact us via the form on this site, we collect your name, email address, phone number (if provided) and the content of your enquiry. We also collect standard server logs (IP address, browser, pages viewed) for security, anti-spam and diagnostic purposes.

How we use it

We use your contact information solely to reply to your enquiry, to provide the customs services you request, and to meet our legal record-keeping obligations as a customs intermediary. We do not sell your data, and we do not use it for marketing unrelated to customs services.

Sharing

We share data only with HMRC, Irish Revenue and official border systems as required to process declarations, and with trusted infrastructure providers (e.g. Resend for email delivery, Google reCAPTCHA for spam protection). All providers operate under appropriate data processing terms.

Cookies

We set only the cookies we need to run the site, plus — with your permission — Google Analytics (GA4). Strictly necessary: a language-preference cookie (EN/TR) and Google reCAPTCHA for contact form spam protection; these are set without consent as they are essential to operate the site. Optional analytics: Google Analytics 4 (measurement ID G-0LKWWBCBG6) with IP anonymisation enabled; cookies _ga, _ga_* and _gid may be set only after you click "Accept analytics" in the cookie banner. You can change your choice at any time using the "Cookie settings" link in the footer. We do not set advertising or marketing cookies. Consent is recorded in a localStorage entry (ica_consent_v1) so we only ask once per browser.

Your rights

You have the right to access, correct or delete the information we hold about you under UK GDPR. To exercise these rights, contact the customs team at the email address below.

Contact

Questions about this policy? Email customs@pcsl.uk.com or write to Unit 5, Dairy Court, 97 Huntingdon Street, St Neots, Cambs PE19 1DU, UK.